Privacy Policy

1. Scope and Contact

This Privacy Policy applies when you visit the KeepUpClass website, create an account, upload lecture files, create notes, use AI features, manage a subscription, contact us, or use export or sharing features.

If mandatory privacy law where you live gives you additional rights or requires different disclosures, that law applies to the extent required.

2. Information We Collect

Depending on how you use the service, we may process the following types of information:

• Account information, such as your email address, display name, profile image, and sign-in identifiers.
• User content, such as uploaded PDFs, notes, prompts, AI outputs, exports, and content included in share links.
• Subscription and payment-related information, such as plan choice, subscription status, renewal state, and billing identifiers supplied by the billing provider.
• Support communications, such as your message, category, subject, and account-linked email address.
• Technical and usage information, such as IP address, browser or device data, logs, and security or abuse-prevention signals.
• Preference and cookie information, such as language, theme, session continuity, and analytics choices where applicable.

3. How We Use Information

We use personal information to operate, secure, and improve KeepUpClass. Depending on your location, we rely on contract performance, legitimate interests, legal obligations, and consent where consent is required.

• To create and maintain your account and sign-in session.
• To store, display, export, share, and otherwise provide the study features you use.
• To generate AI explanations, summaries, OCR-assisted results, and related outputs you request.
• To administer subscriptions, billing, renewals, cancellations, and customer support.
• To maintain security, prevent abuse, troubleshoot problems, and enforce service limits.
• To measure and improve product performance and onboarding where analytics or similar technologies are enabled lawfully.

4. Sharing and International Transfers

We do not sell personal information for money. We do not use personal information for third-party behavioral advertising as part of the service we currently operate.

We may share personal information only when needed to run the service, comply with law, protect rights or security, complete a corporate transaction, or follow your instructions.

• Hosting, database, authentication, storage, billing, analytics, and AI service providers that process information on our behalf.
• Courts, regulators, law enforcement, professional advisors, or other parties where disclosure is required or reasonably necessary.
• A purchaser, investor, successor, or reorganized entity if ownership or control of the service changes.

5. Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this policy, including to provide the service, keep records, resolve disputes, and comply with legal obligations.

• Account information is usually kept while your account remains active and for a limited period afterward where needed for security, backup, dispute handling, or compliance.
• Uploaded files, notes, prompts, AI outputs, and shared content are usually kept until deleted by you, removed as part of account deletion, or aged out of backup or operational retention windows.
• Billing and transaction records may be kept longer where required for tax, accounting, fraud prevention, or payment platform obligations.
• Logs and diagnostics are usually kept for limited periods appropriate to security, troubleshooting, and service improvement.

6. Your Rights and Choices

Depending on where you live, you may have rights to access, correct, delete, export, restrict, or object to certain processing of your personal information, and to withdraw consent where processing depends on consent.

• Request access to the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your account or personal information, subject to legal exceptions.
• Request a portable copy of certain data where applicable.
• Object to or restrict certain processing where local law gives you that right.
• Request information about analytics or other processing and submit a privacy request where applicable.

7. Cookies, Security, Sharing, and Children

KeepUpClass uses cookies or similar technologies for essential service functions such as sign-in, security, and preferences. The service may also use analytics or similar technologies when they are configured for the relevant deployment.

We use reasonable administrative, technical, and organizational measures to protect personal information, but no system can be guaranteed to be completely secure.

If you create a share link, the linked file, notes, and AI outputs may be available to anyone with that link until it expires or is revoked. Use sharing carefully.

KeepUpClass is not directed to children who are below the age at which they can lawfully use the service where they live. If you believe personal information was provided in violation of applicable law, contact us so we can review it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. If we make a material change, we will update the date above and provide additional notice where required by law.